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Listening Tool Card

Many parents complain that their children don’t listen, yet few parents really listen to their children. Children will listen to you AFTER they feel listened to.

We have heard students say that it doesn't do any good to talk because adults don't listen—they just lecture? Could this be true? And if so, why? We will make some guesses.

Children under the age of three do not understand "no" in the way most parents think they do. (And, a full understanding of "no" doesn't occur magically when the child turns three. It is a developmental process.) "No" is an abstract concept that is in direct opposition to the developmental need of young children to explore their world and to develop their sense of autonomy.

The one Positive Discipline Tool I wish I had used more consistently is this: Connection before Correction. Of course, I didn't know what this meant as a young mother, and didn't create it as a Positive Discipline tool until about five years ago. Now we know it is just brain science: children learn (grow, feel safe, thrive) best when they feel connection—or as Alfred Adler and Rudolf Dreikurs taught us, "a sense of belonging and significance".

"You have to reach the heart before you can reach the head." I first heard this statement while reading an article about Carter Bayton in a September, 1991 issue of Life Magazine. Carter Bayton was asked to work with thirteen 2nd grade boys who were considered so disruptive that they couldn't make in it a "regular" classroom. After six months of working with these boys they were doing so well that they challenged the "regular" class to a math contest and won. Carter found many ways to be effective with his students, but said the foundation was to reach their hearts before he could reach their minds.

So, what is the difference between encouragement and praise? Praise teaches dependency on external feedback (I'm “okay” if you like what I do, and I feel badly if you don't like what I do), while encouragement teaches internal validation, (I use self-evaluation to determine how I feel about what I do).

Rudolf Dreikurs taught, “A child needs encouragement like a plant needs water.” In other words, encouragement is essential. Children may not die without encouragement, but they certainly wither.

Since encouragement is so essential, it would be good for parents to know what encouragement means and how to do it. Let’s start with the difference between praise and encouragement. It would be helpful to download the file "Differences Between Praise and Encouragement".

Remember this point so that you won’t become discouraged. Children quite often don’t trust that adults are really willing to listen to them and take them seriously. It may take some time for them to get used to this. At first they may try to use this new power to be hurtful and punishing, because this is the model they have been used to.

Avoid lecturing and nagging. Use one word as a kind reminder.

Adults and children express emotional energy on their faces, in their voices, and in the way they move or stand. Because children are still developing their language skills, they trust the message of this nonverbal communication far more than they do mere words.

Listening Tool Card

Listening Skills for Teachers

Teach Children What to Do

Connection Before Correction

The Importance of Connection

Encouragement vs Praise for Teachers

Encouragement vs Praise

Things Often Get Worse Before They Get Better

One Word

The Power of Nonverbal Communication

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